1. Introduction
Welcome to SIKHNAHAI, your trusted platform for high-quality digital products. These Business Policies outline our terms regarding product purchases, refunds, privacy, and customer support. By using our website, you agree to comply with these policies.
2. Product Purchase & Delivery
All products listed on our website are digital and delivered electronically.
After a successful payment, customers will receive an email with download/access instructions.
In case of any delay in product delivery, customers can contact our support team.
3. Payment Policy
We accept payments via [list payment methods, e.g., Razorpay, UPI, credit/debit cards, PayPal, etc.].
Transactions are securely processed using encrypted payment gateways.
All prices are mentioned in INR and include applicable taxes unless stated otherwise.
4. Refund & Cancellation Policy
Due to the nature of digital products, we do not offer refunds once a product has been downloaded or accessed.
If you face any technical issues, our team will assist in resolving them.
In case of duplicate payments, refunds will be processed within 5-7 business days.
5. Intellectual Property Rights
All digital products, including eBooks, courses, and templates, are the intellectual property of sikhnahai.
Redistribution, reselling, or unauthorized sharing of our products is strictly prohibited. Legal action may be taken against violators.
6. Customer Support
For any queries or issues, customers can contact us via email at [desk.helpus@gmail.com] or WhatsApp at [8808099028].
Our support team is available 09AM to 09PM all days.
7. Privacy Policy
A. Information We Collect We collect different types of information to provide and improve our services, including:
- Personal Information: When you make a purchase, sign up for an account, or contact us, we may collect your name, email address, phone number, billing address, and payment details.
- Non-Personal Information: We may collect technical data such as IP addresses, browser types, operating systems, and usage patterns through cookies and analytics tools.
- Payment Information: Payments are processed securely through third-party payment gateways (e.g., PayPal, Stripe). We do not store or process credit card details on our servers.
B. How We Use Your Information We use the collected information for the following purposes:
- To process transactions and deliver digital products.
- To provide customer support and respond to inquiries.
- To improve website performance and user experience.
- To send promotional offers, updates, and newsletters (you can opt out anytime).
- To detect and prevent fraudulent transactions and security threats.
C. How We Share Your Information We do not sell or rent your personal information. However, we may share information in the following cases:
- Service Providers: We may share data with third-party service providers (e.g., payment processors, email marketing platforms, analytics providers) to facilitate our services.
- Legal Compliance: If required by law, we may disclose information to comply with legal obligations or protect our rights and safety.
- Business Transfers: If our business undergoes a merger, acquisition, or sale, your information may be transferred as part of the transaction.
D. Data Security We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
E. Cookies and Tracking Technologies We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can modify your browser settings to reject cookies, but this may affect website functionality.
F. Your Rights and Choices Depending on your location, you may have rights regarding your personal data, including:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Request a copy of the data we hold about you.
- Restrict processing or object to certain uses of your data.
To exercise these rights, please contact us at desk.helpus@gmail.com .
8. Changes to Policy
We reserve the right to update or modify these policies at any time. Changes will be posted on our website, and continued use of our services implies acceptance of the revised policies.
9. Disclaimer
While we strive to provide accurate and high-quality content, we do not guarantee specific results from using our products. The effectiveness depends on individual effort and application.
For any concerns or clarifications, feel free to contact us at
SIKHNAHAI
Contact Email- desk.helpus@gmail.com
Business Address- banda – Uttar Pradesh, 210001
Phone Number – 8278798080
Last Updated: 08-03-2025